Office Mail:
Office Mail:
admin@bewiseconsultancy.com
piyush@bewiseconsultancy.com
Visit us at:
Office 4, 56 Northumberland Road, North Harrow, England, HA2 7RE
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Complaints Procedure
At Bewise Consultancy Services, we are committed to upholding the highest standards in accountancy, taxation, and bookkeeping. If you feel that we have not met these standards, we have established a formal process to address your concerns.
Initial Contact
Reach out directly to our office manager, Neeti Kathpalia, to discuss your concerns. We investigate thoroughly and aim for an initial response within 2 business days.
admin@bewiseconsultancy.comReview Process
We handle complaints with diligence and care. Each matter is reviewed in detail, keeping you informed. Our objective is to find a fair solution within 14 days of receipt.
Escalation
If unresolved, escalate directly to our director, Piyush Nagpal. We ensure all concerns are addressed appropriately and promptly.
piyush@bewiseconsultancy.comProfessional Bodies
If still unsatisfied, you may escalate to the ACCA (Association of Chartered Certified Accountants). We are a member firm and strictly adhere to their standards.
Confidentiality
All complaints are handled confidentially and sensitively. We respect your privacy and will ensure that your concerns are addressed with the utmost care.
Indemnity Insurance
We hold Professional Indemnity Insurance, providing peace of mind regarding accountability and underscoring our commitment to high professional standards.
We Value Your Feedback
We are dedicated to ensuring your satisfaction. For further details or inquiries regarding this procedure, please do not hesitate to contact our team.