Contact us

We Look Forward to Connecting With You

Contact us

Office Mail:

admin@bewiseconsultancy.com
piyush@bewiseconsultancy.com

Visit us at:

Office 4, 56 Northumberland Road, North Harrow, England, HA2 7RE

Our Experts Always Ready to Work With You

Our team of skilled professionals is committed to working closely with you, understanding your requirements, and offering expert guidance at every stage. From planning to execution, we ensure a smooth and dependable experience.
Contact Us

By submitting this form you agree to our Privacy Policy. Optimum may contact you via email or phone for scheduling or marketing purposes.

Book an Appointment
Bewise Consultancy - Complaints Procedure
Client Satisfaction

Complaints Procedure

At Bewise Consultancy Services, we are committed to upholding the highest standards in accountancy, taxation, and bookkeeping. If you feel that we have not met these standards, we have established a formal process to address your concerns.

1

Initial Contact

Reach out directly to our office manager, Neeti Kathpalia, to discuss your concerns. We investigate thoroughly and aim for an initial response within 2 business days.

admin@bewiseconsultancy.com
2

Review Process

We handle complaints with diligence and care. Each matter is reviewed in detail, keeping you informed. Our objective is to find a fair solution within 14 days of receipt.

3

Escalation

If unresolved, escalate directly to our director, Piyush Nagpal. We ensure all concerns are addressed appropriately and promptly.

piyush@bewiseconsultancy.com
4

Professional Bodies

If still unsatisfied, you may escalate to the ACCA (Association of Chartered Certified Accountants). We are a member firm and strictly adhere to their standards.

5

Confidentiality

All complaints are handled confidentially and sensitively. We respect your privacy and will ensure that your concerns are addressed with the utmost care.

6

Indemnity Insurance

We hold Professional Indemnity Insurance, providing peace of mind regarding accountability and underscoring our commitment to high professional standards.

We Value Your Feedback

We are dedicated to ensuring your satisfaction. For further details or inquiries regarding this procedure, please do not hesitate to contact our team.

Stay Ahead.

Subscribe for Expert Insights.

You can unsubscribe at any time using the link in the footer of our emails. View our Privacy Policy.