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Office Mail

admin@bewiseconsultancy.com
piyush@bewiseconsultancy.com

Business Hours

Monday to Friday 9 am to 5:30 pm,
Saturday to Sunday 10 am to 1 pm

Landline Number

+44 2081297176

Mobile Number

+44 7741490676

Complaints Procedure for Bewise Consultancy Services

At Bewise Consultancy Services, we are committed to upholding the highest standards in accountancy, taxation, and bookkeeping. If you feel that we have not met these standards, we have established a formal complaints procedure to address your concerns effectively:

1. Initial Contact

We encourage you to reach out directly to our office manager Neeti Kathpalia, at admin@bewiseconsultancy.com to discuss your concerns regarding our services. We take all feedback seriously and will investigate your complaint thoroughly. You can expect an initial response within 2 business days.

2. Review Process

Once your complaint has been received, we will handle it with diligence and care. Each matter will be reviewed in detail, and you will be kept informed throughout the process. Our objective is to find a fair and reasonable solution within 14 days of receiving your complaint.

3. Escalation

If you feel that your complaint remains unresolved after our internal review, you may escalate the issue directly to our director, Piyush Nagpal, at piyush@bewiseconsultancy.com. We will ensure that all concerns are addressed appropriately and promptly.

4. Professional Bodies

If you still find that your concerns have not been satisfactorily resolved, you may escalate the matter to the ACCA (Association of Chartered Certified Accountants). Our practice is registered with ACCA as a member firm, ensuring that we adhere to their standards and regulations.

5. Confidentiality Assurance

Rest assured that all complaints will be handled confidentially and sensitively. We respect your privacy and will ensure that your concerns are addressed with the utmost care.

6. Professional Indemnity Insurance

We hold Professional Indemnity Insurance, providing you with peace of mind regarding our accountability. This coverage underscores our commitment to maintaining high professional standards and safeguarding your interests.

For further details or inquiries regarding this procedure, please reach out to Neeti at admin@bewiseconsultancy.com or Piyush at piyush@bewiseconsultancy.com We value your feedback and are dedicated to ensuring your satisfaction.

FAQ

Frequency Asked Question

We provide a comprehensive range of services, including financial reporting, compliance, tax returns, VAT reporting, payrolls and pensions, tax consulting and tailored financial solutions designed to meet the unique needs of each client.

Our financial reporting services provide accurate and timely insights into your company’s financial performance and position helping you make informed decisions and maintain transparency with stakeholders.
We assist businesses in meeting various compliance requirements, Companies House reporting of confirmation statements, including financial regulations, tax obligations, and industry-specific standards, ensuring you adhere to necessary laws and guidelines.
Our tax consulting service involves a detailed analysis of your financial situation to identify potential tax savings, provide strategic advice, and ensure compliance with HMRC and UK tax laws.

No, we cater to businesses of all sizes, from startups to established corporations, providing personalized support that suits your specific financial needs and goals. We actually specialise in accounting for SMEs.

We recommend regular reviews of your financial statements, typically on a quarterly or annual basis, to ensure accuracy and compliance while allowing you to stay informed about your business’s financial health. However, the frequency of review can increase as the business grows, so you are able to identify the potential opportunities and threats in real time.
Our pricing structure varies depending on the specific services required and based on industry, number of transactions, reporting requirements. We offer transparent quotes and packages to ensure you understand the costs involved.

You can get started by contacting us directly through our website or by phone. We will schedule a free one- hour initial consultation to discuss your needs and how we can assist you.

Our commitment to personalized service, extensive industry knowledge, and proactive approach to financial management distinguishes us from other accounting firms. We focus on building long-term relationships with our clients to help them achieve sustainable success.

Your Business Potential with Our Proven Strategies

At Bewise, we go beyond the conventional accounting practice of compliance and tax filing, and instead focus on delivering real value to your business by taking the stress out of managing your accounting and financial tasks, empowering you to focus on growth and success.
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Bewise Consultancy Ltd is a registered company in England and Wales; registration number: 13191275